Summary: Join our team and be part of creating unforgettable travel experiences. SOLO TRAVELS is looking for a passionate, customer-focused and motivated Trave...

Job Details

  • Deadline: 2026-08-30
  • Location: Maun
  • Employment Type: full-time

Job Description

Join our team and be part of creating unforgettable travel experiences. SOLO TRAVELS is looking for a passionate, customer-focused and motivated Travel Consultant to join our growing team.

Job Summary

Type

full-time

Location

Maun

Category

Hospitality

Closing Date

2026-08-30

Key Responsibilities

  • Assist clients with holiday and business travel planning.
  • Prepare travel quotations and itineraries.
  • Make flight, accommodation, tour and transport bookings.
  • Promote the company’s travel packages and services.
  • Respond to customer enquiries via email, phone and WhatsApp.
  • Build and maintain strong relationships with clients.
  • Process payments and maintain accurate booking records.
  • Deliver excellent customer service at all times.

Requirements

  • A certificate in Travel and Tourism.
  • Excellent communication and customer service skills.
  • Good computer skills and proficiency in Microsoft Office.
  • Ability to work under pressure and meet deadlines.
  • Strong organizational and problem-solving skills.
  • A positive attitude and willingness to learn.

How to Apply

Apply by email

lame@solotravels.net

Frequently Asked Questions

What qualifications or experience are typically required for a Travel Consultant role in Botswana

A diploma or degree in Tourism & Hospitality, Business Administration, or a related field is often preferred. Prior experience in customer service, sales, or the travel industry, especially with GDS systems like Amadeus or Galileo, is highly valued.

What are the common day-to-day responsibilities of a Travel Consultant

You'll be responsible for advising clients on travel options, booking flights, accommodation, and activities, and processing payments. This also involves creating tailored itineraries and providing excellent customer service to ensure a smooth travel experience.

What is the typical work culture and expectations for a Travel Consultant in Botswana

The work culture often emphasizes professionalism, excellent customer service, and strong communication skills. Punctuality, reliability, and the ability to work effectively in a team are highly regarded in Botswana's service industry.

What are the potential career progression opportunities for a Travel Consultant in Botswana

Experienced Travel Consultants can advance to Senior Travel Consultant, Team Leader, or even Branch Manager positions. Specializing in corporate travel, luxury travel, or destination management can also open new avenues within the industry.

What benefits packages are typically offered for a full-time Travel Consultant role in Botswana

Full-time roles often include benefits such as annual leave, medical aid contributions, and sometimes a pension fund. Specific offerings can vary between employers but generally aim to provide a supportive work environment.

How should I apply for this position, and what do employers in Botswana look for in a Travel Consultant

Typically, applications involve submitting a detailed CV and cover letter outlining your relevant experience and skills. Employers in Botswana look for strong communication, sales aptitude, destination knowledge, and a customer-centric approach.

How to Apply

Apply by email: lame@solotravels.net

Application link: Apply for this job