Summary: We are seeking highly motivated, energetic, and customer-focused Direct Sales Agents (DSAs) to join our Bancassurance team. This exciting field-based...

Job Details

  • Deadline: 2026-08-14
  • Location: Gaborone
  • Employment Type: full-time

Job Description

We are seeking highly motivated, energetic, and customer-focused Direct Sales Agents (DSAs) to join our Bancassurance team. This exciting field-based role is ideal for individuals who thrive on building relationships, identifying new business opportunities, and delivering comprehensive insurance solutions to clients across diverse market segments.

As a Direct Sales Agent, you will be responsible for driving new business growth across both Long-Term (Life) and Short-Term (General) insurance portfolios by proactively engaging customers in external markets, including SMEs, corporate organizations, affinity groups, and community networks.

Job Summary

Type

full-time

Location

Gaborone

Category

Sales & Marketing

Closing Date

2026-08-14

Key Responsibilities

Prospect and acquire new clients through cold calling, networking, referrals, and door-to-door sales activities.

Develop business opportunities within SMEs, corporate institutions, trade unions, and community groups.

Promote Group Life, Funeral, Commercial, and Personal Insurance solutions.

Secure opportunities to establish sales presence at employer open days, corporate wellness events, shopping malls, and community engagements.

Conduct comprehensive financial and risk needs analyses for prospective clients.

Recommend tailored insurance solutions that address individual and business risks.

Provide holistic advisory services across Life and Short-Term insurance products.

Manage the early lifecycle of policies to improve retention and premium persistency.

Identify cross-selling opportunities across Life and Short-Term insurance portfolios.

Deliver exceptional customer service while building long-term client relationships.

Monitor competitor products, pricing, and market trends.

Gather and provide feedback on customer needs and emerging market opportunities.

Act as a key market representative and advocate for the Bank’s Bancassurance value proposition.

Requirements

Diploma in Business, Marketing, Finance, Risk Management, or a related field.

Bachelor’s Degree will be an added advantage.

Minimum of 2 years’ direct sales experience in insurance or financial services.

Proven track record of achieving and exceeding external sales targets.

Experience selling both Life and Short-Term insurance products will be highly advantageous.

Valid Regulatory Examination Certificates (COP) or equivalent certification recognised by the relevant insurance regulator for: Long-Term Insurance; and Short-Term Insurance.

Additional insurance qualifications such as CIIB, AIISA, FIISA, or equivalent will be advantageous.

Valid driver’s licence.

Access to reliable personal transportation.

Willingness to travel extensively within assigned territories.

How to Apply

Apply by email

recruitment2@ndb.bw

About the Company

National Development Bank Insurance Agency (NDBIA) operates as a dedicated bancassurance entity within Botswana. Established to provide a comprehensive suite of insurance products, NDBIA serves clients primarily through the extensive network of its parent, the National Development Bank (NDB). This agency aims to integrate essential insurance coverage seamlessly into banking services, making it more accessible for individuals and businesses across Botswana. By leveraging NDB's infrastructure, NDBIA facilitates convenient access to various policies, enhancing financial security for Batswana. Its strategic role is to expand the range of financial services available, contributing to the nation's economic resilience.

Botswana's dedicated Bancassurance Agency, powered by NDB.

Website

https://www.ndb.bw/bancassurance

View all jobs at this company →

Frequently Asked Questions

What qualifications and experience are typically required for a Direct Sales Agent – Bancassurance role in Botswana

Most employers look for a BGCSE or equivalent, often with a diploma or certificate in sales, marketing, business administration, or insurance being highly advantageous. Previous experience in sales, customer service, or banking, particularly within the financial sector, is usually preferred. Strong communication skills and a valid driver's license can also be beneficial.

What are the common day-to-day responsibilities of a Direct Sales Agent – Bancassurance in Botswana

Your daily tasks would involve actively identifying and engaging potential customers within the bank's client base and the wider community to sell insurance products. This includes conducting client visits, explaining policy features, processing applications, and achieving set sales targets. You'll also be responsible for maintaining strong client relationships and providing excellent customer service.

What is the typical work culture and what are the expectations for Direct Sales Agents in Botswana, especially in a bancassurance setting

The work culture often emphasizes professionalism, strong client relationships, and adherence to regulatory standards set by bodies like NBFIRA. Expect a performance-driven environment with a focus on meeting sales targets and upholding the reputation of both the bank and the insurance agency. Punctuality, respect, and effective communication are highly valued in the Batswana professional context.

What are the realistic career progression opportunities for a Direct Sales Agent – Bancassurance in Botswana

Successful Direct Sales Agents can progress into senior sales roles, team leadership positions, or specialize in particular insurance product lines. Further education in insurance or business administration can also open doors to roles in underwriting, claims, or even management within the broader financial services sector. Your dedication and consistent achievement of targets are key drivers for advancement.

What common benefits package can a Direct Sales Agent – Bancassurance expect in Botswana, beyond basic salary

Beyond a basic salary, which often includes commission structures based on sales performance, you can typically expect benefits such as medical aid contributions and pension fund membership. Many companies also offer leave days according to Botswana labor laws, and potentially performance bonuses or incentives. Some roles may also include a company vehicle or car allowance due to the travel required.

What is the best way to apply for this role in Botswana, and what do employers typically look for in candidates

Applications are usually submitted online through the company's website or professional platforms, or via email as specified in the job advert. Employers look for candidates with strong sales acumen, excellent communication and interpersonal skills, a proactive attitude, and a solid understanding of insurance products. Demonstrating a drive to meet targets and a commitment to customer service is highly valued.

How to Apply

Apply by email: recruitment2@ndb.bw