Summary: We are seeking highly motivated, energetic, and customer-focused Direct Sales Agents (DSAs) to join our Bancassurance team. This exciting field-based...

Job Details

  • Deadline: 2026-08-14
  • Location: Gaborone
  • Employment Type: full-time

Job Description

We are seeking highly motivated, energetic, and customer-focused Direct Sales Agents (DSAs) to join our Bancassurance team. This exciting field-based role is ideal for individuals who thrive on building relationships, identifying new business opportunities, and delivering comprehensive insurance solutions to clients across diverse market segments.

As a Direct Sales Agent, you will be responsible for driving new business growth across both Long-Term (Life) and Short-Term (General) insurance portfolios by proactively engaging customers in external markets, including SMEs, corporate organizations, affinity groups, and community networks.

Job Summary

Type

full-time

Location

Gaborone

Category

Sales

Closing Date

2026-08-14

Key Responsibilities

Prospect and acquire new clients through cold calling, networking, referrals, and door-to-door sales activities.

Develop business opportunities within SMEs, corporate institutions, trade unions, and community groups.

Promote Group Life, Funeral, Commercial, and Personal Insurance solutions.

Secure opportunities to establish sales presence at employer open days, corporate wellness events, shopping malls, and community engagements.

Conduct comprehensive financial and risk needs analyses for prospective clients.

Recommend tailored insurance solutions that address individual and business risks.

Provide holistic advisory services across Life and Short-Term insurance products.

Manage the early lifecycle of policies to improve retention and premium persistency.

Identify cross-selling opportunities across Life and Short-Term insurance portfolios.

Deliver exceptional customer service while building long-term client relationships.

Monitor competitor products, pricing, and market trends.

Gather and provide feedback on customer needs and emerging market opportunities.

Act as a key market representative and advocate for the Bank’s Bancassurance value proposition.

Requirements

Diploma in Business, Marketing, Finance, Risk Management, or a related field.

Bachelor’s Degree will be an added advantage.

Minimum of 2 years’ direct sales experience in insurance or financial services.

Proven track record of achieving and exceeding external sales targets.

Experience selling both Life and Short-Term insurance products will be highly advantageous.

Valid Regulatory Examination Certificates (COP) or equivalent certification recognised by the relevant insurance regulator for: Long-Term Insurance; and Short-Term Insurance.

Additional insurance qualifications such as CIIB, AIISA, FIISA, or equivalent will be advantageous.

Valid driver’s licence.

Access to reliable personal transportation.

Willingness to travel extensively within assigned territories.

How to Apply

Apply by email

recruitment2@ndb.bw

About the Company

National Development Bank Insurance Agency (NDBIA) operates as a dedicated bancassurance entity within Botswana. Established to provide a comprehensive suite of insurance products, NDBIA serves clients primarily through the extensive network of its parent, the National Development Bank (NDB). This agency aims to integrate essential insurance coverage seamlessly into banking services, making it more accessible for individuals and businesses across Botswana. By leveraging NDB's infrastructure, NDBIA facilitates convenient access to various policies, enhancing financial security for Batswana. Its strategic role is to expand the range of financial services available, contributing to the nation's economic resilience.

Botswana's dedicated Bancassurance Agency, powered by NDB.

Website

https://www.ndb.bw/bancassurance

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Frequently Asked Questions

What are the typical qualifications and certifications needed for a Direct Sales Agent – Bancassurance role in Botswana

A BGCSE certificate is usually a minimum requirement, often complemented by a diploma or degree in business, marketing, or finance. While not always mandatory, relevant professional certifications in insurance or sales can significantly enhance your application.

What are the common day-to-day responsibilities of a Direct Sales Agent – Bancassurance in Botswana

Day-to-day activities involve actively approaching bank customers to explain and sell insurance products, achieving set sales targets, and maintaining client relationships. This also includes preparing sales reports and ensuring compliance with financial regulations in Botswana.

What is the local work culture and key expectations for a Direct Sales Agent in Botswana's financial sector

The work culture emphasizes strong client relationships, professionalism, and a results-driven approach, often requiring flexibility in working hours. Employers expect dedication, excellent communication skills in both Setswana and English, and a deep understanding of local market needs.

What realistic career progression and growth paths are available for a Direct Sales Agent – Bancassurance in Botswana

Successful agents can advance to Senior Sales Agent, Team Leader, or Sales Manager roles within the Bancassurance or broader insurance sector. Opportunities also exist to specialize in specific product lines or move into training and development roles within financial institutions.

What typical benefits, such as leave, medical aid, or pension, can a Direct Sales Agent expect in Botswana

Most full-time roles in Botswana's financial sector offer standard benefits including annual leave, sick leave, and a medical aid scheme. A pension fund contribution is also a common benefit, aligning with local labor laws and industry standards.

How should job seekers in Botswana apply for this role, and what do employers typically look for during the hiring process

Applications typically involve submitting a comprehensive CV and cover letter online or directly to the bank's HR department. Employers prioritize candidates with proven sales aptitude, strong interpersonal skills, a professional demeanor, and a good understanding of financial products and customer service.

How to Apply

Apply by email: recruitment2@ndb.bw